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Job Title: Senior Business Analyst, Client Relationship Management
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-01-07

Company Name: Citigroup
Contact: Human Resources
Phone: email only please
Fax: email only please

Description: Senior Business Analyst, Client Relationship Management – 07055146

Job Description

Apply Online

Description Position: CRM Business Analyst for New Desktop Platform Development Department: Strategic Product Development Technology Strategy Group Title: Vice President Type: Exempt

The Smith Barney Strategic Product Development Group as part of the Technology Strategy Department manages the prioritization and implementation of new technology initiatives for the Private Client Division. The team works directly with Financial Advisors and all Private Client businesses to help translate business needs into technology initiatives. This involves leading interactive focus groups, writing business requirements, and managing projects through to successful implementation. Responsibilities The CRM Senior Business Analyst position will be focused on requirements gathering, knowledge gathering of existing FA desktop applications, business relationship management as well as This person will author the business requirements The CRM business analyst will also work closely with internal constituents to insure coordination between related efforts including the execution of project plans as well as issue tracking. The business analyst will work closely with both the business and technology in a way that encourages open communication and a positive work environment. Note that this is a business-position rather than a pure technology position— it requires the ability to understand both sides of the equation (business and technology) and to provide necessary direction to the projects.

Specifications / Qualifications General Knowledge/Skills Required * Facilitate requirements gathering and Education/Experience * BA/BS with 5 plus years of financial services (brokerage and /or banking) experience and exposure to the software development lifecycle * Strong knowledge of CRM applications and required data structures * Experience with salesforce.com implementation preferred * Experience with MS Project skills - Expert * Experience with MS Office, PowerPoint, Visio, etc. - Proficient

Profile Job Function Technology Location NAM-US-NY-New York Employee Status Full-time Education Level Bachelors Degree Shift Day Job Employee Type Regular Exempt Status Exempt Travel No

Additional Information Posting Date Nov 12, 2007, 10:13 AM, Montreal, New York, Washington D.C. - (UTC -5:00) Number of Positions 1

Relocation No Business Area Smith Barney - Private Client Group Alternate Requisition Number N/A Brief Description of the Organization Smith Barney is the global private wealth management unit of Citigroup. It is a leading provider of comprehensive financial planning and advisory services to high net worth investors, institutions, corporations and private businesses, governments and foundations. With approximately 12,100 financial consultants in some 500 offices, Smith Barney offers a full suite of investment services, including asset allocation, private investments and lending services, hedge funds, cash and portfolio management, as well as retirement, education and estate planning. A division of Citigroup Global Capital Markets Inc., the firm currently has more than 7.7 million client accounts, representing $1,015 billion in client assets. Office Location / Address 787 Seventh Avenue, New York, NY 10019

Please refer to Job code citigroup-553250 when responding to this ad.

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