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Job Title: Sales Associate
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-08-30

Company Name: Getty Images
Contact: HR
Phone: email only please
Fax: email only please

Description: Sales Associate Tracking Code G-NY 8351 Job Description Mission: This position is responsible for providing administrative sales assistance to the sales team. Sales Associates use computerized system for entering and tracking invoices and other sales data. May answer inquiries and resolve problems. Requires knowledge of Getty products. May respond to customer inquiries by referring them to Getty Images website, published materials, secondary sources, or more senior staff. Requires ability to navigate computerized data entry systems and/or other relevant applications. Reports to either a Sales Supervisor or Sales & Service Manager, depending on the office.

Responsibilities: ADMISTRATIVE: * Processes, tracks, and manages invoices in a timely and accurate manner through the use of computerized systems. * Reviews invoices to ensure proper information is coded correctly with proper details and sales information filled out neatly and consistently. * Communicates problems with regard to processing invoices in a proactive manner by escalating the issues only after a careful assessment of the problem. * Provides creative solutions and always strives to find more productive and efficient ways to process, track and manage invoice processing. * Proactively offers to assist the sales force with other paperwork and administrative need to enhance and streamline the workflow within the department. * Coordinating promotional materials, preparing promotional and/or sales letters, handles re-licensing, pulling in final edits and assisting with the coordination of outside sales presentations for various sales executives within the team. CUSTOMER SERVICE: * Proactively respond in a timely and courteous manner to customer inquires regarding invoices, website usage, and other Getty Images products and services to ensure the best customer experience. * Consistently answer phones promptly to ensure customers receive timely service and always attempt to direct the customer to the appropriate personnel to assist them with services beyond the scope of the Sales Associate role. INCOMING/OUTBOUND SALES AND SERVICE SUPPORT : * Under the direction of management may assist with managing smaller accounts and covering for Sales and Service Consultants and Account Executives during vacations, leaves of absence, or vacant positions until normal coverage resumes.Qualifications: * 2+ years experience in a customer service role. * AA/BA degree preferred. * Strong interpersonal, organizational and communication skills. * Strong customer service skills and the ability to build and maintain relationships via telephone. * Ability to be agile, remain focused and make smart decisions in a rapidly changing, often ambiguous environment. * Basic computer literacy. (Internet, Word, Excel, PowerPoint, Outlook, etc.)Behaviors: * Team player. * Self-motivated. * Strong attention to details. Who we are: Getty Images is the worlds leading creator and distributor of visual content and the first place creative professionals turn to discover, purchase and manage imagery. The companys award winning photographers and imagery help customers create inspiring work which appears every day in the worlds most influential newspapers, magazines, advertising campaigns, films, television programs, books and Web sites. Headquartered in Seattle, WA and serving customers in more than 100 countries, Getty Images believes in the power of imagery to drive positive change, educate, inform, and entertain. Visit Getty Images at http://gettyimages.com. Please visit our website at www.gettyimagesjobs.com and review our Compelling Offer and Leadership Principles.

Getty Images, Inc. is an equal opportunity employer and strongly supports diversity in the workplace. Job Location New York, NY, US. Position Type Full-Time/Regular

Please refer to Job code gettyimages-281887 when responding to this ad.

For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/1649475.html?source=ng to apply online.

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