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Job Title: Mgr-Housekeeping
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-09-15
Company Name: Marriott
Contact: HR
Phone: email only please
Fax: email only please
Description: JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with associates to ensure hotel guestrooms, public space and associate areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and associate satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience - High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. Skills and Knowledge - Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. - Reading Comprehension - Understanding written sentences and paragraphs in work related documents. - Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly. - Writing - Communicating effectively in writing as appropriate for the needs of the audience. - Basic Computer Skills - Using basic computer hardware and software (e.g.,personal computers, word processing software, Internet browsers, etc.). - Mathematics - Using mathematics to solve problems. - Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. Management Competencies - Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment. - Aligning Performance for Success - Skilled at focusing and guiding others in accomplishing work objectives. - Building a Successful Team - Skilled at building a cohesive team and facilitating goal accomplishment. - Building Trust - Ability to interact with others in an honest, fair and respectful way; giving others confidence in ones intentions and those of the organization. - Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. - Customer Focus - Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers needs. - High Work Standards - Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks. - Planning and Organizing - Skilled at establishing courses of action for self and others to ensure work is completed efficiently. - Problem Solving/Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions. EOE M/F/D/V
Please refer to Job code marriott-537888 when responding to this ad.
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