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Job Title: Mail Services Clerk - Two World Financial Center
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-07-23
Company Name: Deloitte
Contact: Human Resources
Phone: email only please
Fax: email only please
Description: Deloitte Services LP ("Deloitte Services") provides a wide variety of internal support services to Deloitte LLP and its subsidiaries ("the Deloitte U.S. Entities") and its people.a Deloitte Services is comprised of Field Operations, Financial Support Services, Information Technology, Marketing & Communications, Human Resources and more.a As with all the businesses within the Deloitte U.S. Entities, a core set of competencies is associated with each of these channels.a An overall understanding of quality client service, experience in working on multifunctional teams and across multiple geographies, strong business acumen and the instinct to think and act globally are essential for advancement within Deloitte Services. a Deloitte Services LP currently has an opportunity for a Mail Services Clerk.a Responsibilities will include: - Perform an Audit of all Courier Services invoices to verify charges are correct according to the companys current pricing agreement.a Verify and ensure that charges are applied to the appropriate internal Charge Code for chargeback.a Seek reimbursement from courier services for service failures. - Process Vendor Invoices by ensuring that all charges are accurate and correct based on usage reports or transactions receipts maintained in the unit.a Prepare Request For Payment forms (RFP) for payment of invoice. - Process and Submit chargeback reports utilizing the Expense Transfer Web System. - Gather production statistics for the various functions performed in the unit (in/outbound mail volumes, staff productivity statistics) in order to create and generate management reports. - Assist internal clients at the units customer service counter. - Verify and confirm the accurate Count and Receipt of inbound letters, packages and office supplies delivered by the various Courier Services. - Process inbound Accountable Mail (letters and packages) delivered by the various Courier Services by entering receiving and delivery data into the computerized Accountable Mail Tracking System in accordance with established procedures. - Deliver inbound Accountable Mail (letters and packages) utilizing Hand Held Data Collectors within the office complex in accordance with the established service commitment times.aaa - Performs various administrative tasks and other functions as assigned by the manager and supervisors of Mail Services. (25%%) - Ability to interact and communicate with management and staff at all levels. - Excellent Organizational skills with strong scheduling abilities to ensure prompt and accurate completion of work in a high volume environment. - Excellent Customer relations skills for interacting with the units clients. - Knowledge of the US Postal Service and Overnight Courier Services regulations and processing guidelines. - Working knowledge of computerized Accountable Mail Processing and Tracking Systems and software . - Strong PC skills for utilizing Microsoft Word, Excel, and Access and the ability to learn other system and programs used by Mail Services. - Must be physically able to lift up to 50 lbs. unassisted. - Must be physically able to stand, walk and push/pull carts continuously. - Close attention to detail. - Must be able to perform all duties and responsibilities independently and as apart of a team.a - High School Diploma - Minimum of two or three years of related Mail Center experience in a large corporate environment. - Strong PC skills with a working knowledge of Microsoft Word, Excel, Access and Outlook. - Expedited Courier Services Shipping Systems is strongly preferred. - Thorough knowledge of the English language for reading, writing and oral communication. a
About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, and its network of member firms, each of which is a legally separate and independent entity. Please see
www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu and its member firms. Please see
www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Deloitte LLP and its subsidiaries are equal opportunity employers.
Please refer to Job code dtt-6270282000006082 when responding to this ad.
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