US-NY: New York-Legal Desktop Support Specialist
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US-NY: New York-Legal Desktop Support Specialist         

Group: aol.neighborhood.nj.jerseycity · Group Profile
Author: JobCircle.Com
Date: Sep 20, 2008 05:01

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Mid-Atlantic region, with tens of thousands of job offerings
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Job Title: Legal Desktop Support Specialist
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-09-20

Company Name: Connections of NY
Contact: Renee Rogers
Phone: 212-564-3300
Fax: 212-947-0244

Description: * previous legal experience preferred *



Provide IT technical support either in person or by phone and ensure all issues are resolved through to completion.



The duties of the position are as follows:



Start and monitor tape backups


Respond to calls escalated by Help Desk --


a) Diagnose cause of problem as described


b) Apply appropriate solution


c) Document solution in the help desk ticket and then close the ticket



Monitor overall health of servers --


a) Check for drive failures; replace dead drive with new drive of appropriate size and speed


b) Check for error messages or alerts on console; take appropriate action


c) Check System and Application error logs; note any problems reported; take appropriate action



Monitor overall status of e-mail traffic; note any problems; take appropriate action


Perform miscellaneous tasks as may be requested from time to time, e.g. *


a) Configuring printers


b) Setting up new user setups / disabling departed users


c) Assigning users to security or routing groups


d) Modifying or applying trustee rights to server directories


e) Rebooting servers


f) Setting up workstations in lab or live environment


g) Building new servers for lab or live environment


h) Applying security patches or other updates to servers and workstations



The candidate should exhibit satisfactory knowledge in the following areas:


Active Directory


Group Policies, including application distribution


Filesite/Desksite/iManage/Interwoven


Lotus Notes 6.5


Visual Basic Scripting as it is commonly used in logon scripts


Windows Server 2003 and Windows XP operating systems


Veritas tape backup


SAN and clustering


Microsoft SQL versions 7 and 2000


Microsoft Exchange



Microsoft Office suite, especially Microsoft Word and Microsoft Excel.

For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/1662969.html?source=ng to apply online.

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For fastest processing of your resume, this employer asks that
you apply to this job using the URL above.
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