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Job Title: Junior Helpdesk Specialist
Job Location: NY: New York
Pay Rate: -
Job Length: full time
Start Date: 2008-09-20

Company Name: The Execu|Search Group
Contact: Gregory Saukulak
Phone: email only
Fax: 212-972-0250

Description:
As the Junior Helpdesk Specialist you will:

- Respond to and resolve help desk calls including research and testing when necessary
- Perform hardware and software installation, configuration, maintenance and upgrades of workstations, laptops and printers
- Respond to and resolve Blackberry and cell phone user issues
- Create and reset user accounts in active directory
- Contribute to and enhance problem resolution database
- Keep supervisor informed of all business-critical issues and outages
- Document work performed
- Perform other technology related duties as assigned by supervisor
- Travel to sites in New York, Westchester, Newark, Boston and Pennsylvania
- Maintain security logs and records
- Maintain asset database

Required Skills:

- 1-3 years of help desk experience
- Background in hardware configuration, Windows and Microsoft Office functionality and troubleshooting

Please refer to Job code U957092 when responding to this ad.

For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/1287730.html?source=ng to apply online.

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For fastest processing of your resume, this employer asks that
you apply to this job using the URL above.
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