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Job Title: International Housing Director-New York City
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-08-16

Company Name: Kaplan
Contact: HR
Phone: email only please
Fax: email only please

Description: Job Title International Housing Director-New York City Kaplan Division Kaplan Test Prep City New York State/Province New York FT/PT Full Time Job Level Director Required Working Hours Days Evenings Weekends Job Description Kaplan Aspect is looking for a Housing Director to manage all components of the Kaplan Aspect housing program in Manhattan including forecasting needs, operational procedures, financials, and service to students and agents.

Responsibilities: * Forecast total housing needs for the 3 NYC Kaplan Aspect schools. Work with existing and new suppliers to ensure we can meet our forecasted housing needs. * Manage all aspects of the host family program. Aggressively recruit families, manage the payment process, and ensure our ability to retain them as providers. . * Develop a sustainable plan for recruiting host families that better meet the needs of our students and agents. Actively seek to improve the current supply of host families within the network * Act as a senior point of contact for our dormitory providers. Work together to solve student service issues and meet capacity demands. * Direct financial processes such as billing, accounts receivable, and payment processing to ensure an accurate distribution of expenses among schools. Communicate financial effects to corporate accounting, center leadership, and regional directors monthly and as needed. * Synchronize communication among school staff, housing providers, students, agents, and sales advisors to ensure excellent service to our students. Oversee supplemental contracts and agreements with vendors for airport pickup and dormitory cleaning services. * Coordinate the arrival and departure of international students help them understand rules and policies, and aid in their adjustment to American life. * Ensure appropriate turn-around time on all housing inquiries by training the housing team, monitoring workloads, and sharing feedback with the rest of the NY leadership team. * Monitor competitor activities as they pertain to housing (facilities, pricing, service, etc). * Maintain accurate historical records. * Work with housing teams across the global Kaplan Aspect organization to share best practices.

Requirements: * Bachelors Degree or equivalent * 3 or more years in a business or operational setting; prior experience with international students * Analytical skills specific to advanced planning, forecasting, and contract management * Excellent interpersonal, communication and presentation skills * Strong problem solving and creative thinking skills * Need for cultural sensitivities and/or a desire to work in a diverse environment * Tact, patience and diplomacy, particularly with non-native English speakers * High energy level and ability to thrive in a fast paced environment * Ability to deliver on detail-oriented processes and a "can-do" attitude * A commitment to providing excellent service to students, agents, and sales representatives * Ability to travel locally and work on evenings or weekends

Please refer to Job code kaplan-507240 when responding to this ad.

For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/1611479.html?source=ng to apply online.

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