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Job Title: Group Event Sales Coordinator
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-08-27
Company Name: AMF Bowling Worldwide
Contact: Human Resources
Phone: email only please
Fax: email only please
Description: Group Event Sales Coordinator Category: Sales / Marketing Type: Full Time Description: Responsible for sales administrative duties. Coordinates group event details with clients and center employees to ensure client satisfaction. Creates and maintains birthday party reservations (300 centers). Responsible for booking lower volume SMERF (Social, Military, Education, Religious and Fraternal) business. (Select 300 Centers and Districts) At the direction of the Sales Manager, maintains contact with clients via phone, e-mail or fax regarding event details.
Answers Sales Office phone and assists with group event inquiries if sales associates are unavailable. Completes inquiry sheets and distributes to sales associates.
Reviews group event agreements and contacts clients to confirm all relevant details. Organizes and prepares sales kits and correspondence for distribution to clients. Maintains inventory of all office supplies, collateral, merchandise, audio visual equipment, linen, table decor and all other material pertinent to the group event sales effort. Makes sure that appropriate group sales information and collateral is on display at the center(s). Prepares Event Resumes for all group events and distributes to respective department heads. Prepares 10-day group event forecasts and distributes accordingly. Prepares agenda for weekly BEO (Banquet Event Order) meetings with department heads Maintains daily log book for associates working events to coordinate efforts of sales and operations. Assists with collecting and processing deposits for group events. Organizes and verifies accuracy of all zip tickets. Weekly transfers zip tickets to a folder with corresponding party agreements to maintain accurate records. At 300 centers, responsible for the booking, lane reservation and distribution of birthday packages (invitations, thank you cards, goodie bags). Confirms all birthday party details 72 hours prior.
Enters client information into Sales Management Software Tool from outside calls, telemarketing, and inquiries Creates lane reservation maps (with relevant event details) in back office. If applicable, maintains an accurate lane map book to help ensure revenue and occupancy maximization. Assists in developing and executing sales action plans. At the direction of the Sales Manager: compiles and organizes prospective customer leads; assists in maintaining database of birthday and other customers; works area trade shows and distributes materials at booth. Confers and cooperates with Operations management to ensure coordination of centers group events.
Investigates and resolves group event customer problems.
Primary in-center resource for selling group events to SMERF customers. Manage prospects who walk in or contact the center via phone or the internet.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES: None.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements: EDUCATION and/or EXPERIENCE: High School Diploma and 1 years of sales experience preferred. LANGUAGE SKILLS: Ability to write customer letters and generate professional proposals. Strong oral and written communication skills.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Often must search and find win/win solutions for customers and AMF.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT: While performing this job, the employee regularly works in a bowling center environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud.
OTHER: Proficient with Microsoft Office Software/Word/Excel/Outlook and knowledge of database software preferred. Maintains a strong commitment to attain high customer service ratings.
Location New York , NY Minimum Experience (yrs): Required Education: Not Specified Benefits: 2 Weeks Paid Vacation 401k W/Matching Dental Medical Tuition Reimbursement
Please refer to Job code amf-2835 when responding to this ad.
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