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Job Title: Global Congress Manager
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-09-14

Company Name: Carlson Companies
Contact: Recruiter
Phone: email only please
Fax: email only please

Description: Global Congress Manager

Job ID # 7873 Position Title Global Congress Manager Location NY - New York Functional Area Sales/Account Mgmt Business Unit 1CMGA - Carlson Marketing Worldwide Employment Type Full Time Regular Education Required G - Bachelors Level Degree Experience Required 5 - 7 years Relocation Provided No

Position Description . Healthcare Law / PhRMA Code . Logistics associated with U.S. Conventions and Global Congresses- specifically delegate management . Single point of contact for all global and domestic Conventions and Congresses for large Pharmaceutical Company . Position is based in NYC; spending approximately 50-75%% of time at client office interacting with various contacts ensuring 100%% satisfaction . Oversee team of Project Managers (NYC based) that will be client facing and aligned to clients Business Units. . Ability to drive and implement new global processes . Onsite attendance at key events within allocated accounts (Domestic and /or International) . Issue escalation and resolution management . Provide ongoing event metrics to ensure client satisfaction . Detailed budget creation and management . Event communication materials . Customized website development . Attendee data management (multi-country) . Ground Transportation management . Room block management (multi-hotel block management) . Site selection & negotiation . Hotel & venue sourcing . Meetings management . AV management . Shipping & receiving . Hospitality desk . Food & beverage Off-site evening event management . Production services . On-site travel staff management . Final billing/invoicing . Reporting . Debriefing Position Requirements . Minimum 5 years of previous experience working with the pharmaceutical industry . Bachelors degree or equivalent experience . Strive to drive efficiencies and new approaches to business in order to streamline process and reduce cost . Understanding of online registration tools. Knowledge of Starcite and Lenos is a plus . Adept in Change Management and Implementation of new systems and processes . Significant event and/or account management experience . Strategic thinker and results focused . Must share philosophy of customer focus and service . Proactive in approach . Excellent written and verbal communication skills with the ability to interact at all levels both internally and externally . Excellent relationship management skills . Ability to influence and positively motivate others . People management skills including coaching and development of team members

Please refer to Job code carlson-26854 when responding to this ad.

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