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Job Title: Clinical Education Specialist/CV
Job Location: NY: New York City
Pay Rate: Open
Job Length: full time
Start Date: 2008-09-05

Company Name: Philips
Contact: Human Resources
Phone: email only please
Fax: email only please

Description: Clinical Education Specialist/CV Job ID 53704 Location: US-NY-New York City

Experience Level: 1-3 Years

Education Level: Other

Type of Function: Full-Time Regular

Travel Percentage: 75

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Organization Description: We simplify healthcare by focusing on the people in the care cycle - patients and care providers. Through combining human insights and clinical expertise, we aim to improve patient outcomes while lowering the burden on the healthcare system. Philips delivers advanced solutions for both health professionals, to meet the needs of patients, and empowered consumers for affordable healthcare whether in hospital or at home. Some product highlights: 256-slice Brilliance iCT scanner, Integrated cath lab, Avalon FM 20 & FM 30 fetal monitors, Ambient Experience MR and CT systems, Philips Lifelines personal emergency alert service. Ultrasound Clinical Field Applications: Provide training and education to Philips Ultrasound customers to insure the successful use of our ultrasound products and thereby contributing to the successful attainment of the ultrasound business targets. Design and implement training and education programs for our internal and external customers working closely with the Clinical Education Manager, Advnaced Technical Trainers, and Product Marketing, to ensure continuous and accelerated career growth, customer clinical growth, business success, and customer satisfaction. Your Responsibilities: Key Responsibilities/Duties . Schedule and implement customer training following the Installation Matrix and Process Guidelines . Assist is driving education sales to meet revenue targets for education goals . Consistently deliver satisfactory education and training to both internal and external customers. . Position yourself as a consultant to both internal and external customers. . Communicate regularly with local, zone and management teams. . Exhibits superior technical, clinical, and presentation skills at all times . Professionally handle objections and questions Customer Education Activities: . Deliver customer presentations; technical and clinical (Advanced Customer Training, Universities) . Deliver on-site customer training for purchased education days. Personal Development . Build technical, clinical and professional skills and knowledge. (New registries, cross training, relevant business courses, personal development courses, etc.) Organization Skills/Time Management/Professionalism . Submit weekly schedule to management . Maintain expenses according to company policy . Submit expenses weekly to ensure timely reimbursement and expense tracking . Close assigned Work tickets within 48 hours of training completion . Maintain company property . Act in a positive and professional manner at all times Key Issues and Decisions . Build and Maintain Relationships - Builds and maintains effective relationships with customers at all levels in the buying organization, within his/her organization (the service & sales teams and corporate), and within the industry. . Positions system features and capabilities effectively linking them to customer needs . Routinely strategizes with internal team prior to educational/training events . Trainings are well-planned and customized to deal with areas of interest on behalf of the customer . Utilizes corporate and team resources to address specific customer issues . Communicates customer reactions and concerns to service & sales team members and management Understand Customer Requirements and Provide . Consultancy - Utilizes discipline and critical thinking in the definition and analysis of customer needs and proposes solutions to those issues. . Actively seeks information regarding customer interests/needs prior to and during the training . Utilizes listening and thorough note-taking to document key needs and issues . Through questioning, assists customers in prioritizing needs and requirements . Keeps key stakeholders, internally and externally, informed and aware . Adapts approach and style to cultural (organizational and national) and personality style variants Create Solutions Meeting Requirements . Develops solutions based on customer needs delivering optimal results for customers and Philips. . Utilizes product knowledge to effectively position features and capabilities that represent solutions to customer needs . Finds solutions that meet business, clinical and personal needs Presents to multiple decision makers effectively . Utilizes corporate resources to address specific customer issues . Adjusts personal style to accommodate the preferences of the prospect Organization Context: . Deliver ultrasound installation training on all ultrasound products . Train, educate and develop needs assessment of customer. . Manage customer training and follow up consistently. . Deliver clear, concise customer information to the core team. . Maintain and build clinical, technical and presentation skills. . Support new product training and assessment activities as directed by management. . Communicate clinical feedback to in-house personnel using the customer feedback process. . Participate in Business Unit sponsored programs as requested. (National and Regional Trade Shows, market development activities, Key Customer Program, etc.) Your Profile: Must have CV experience - 2 years clinical experience as ARDMS or CCI registered sonographer. Registry required: Adult Echocardiography Registry preferred: RVT, Pediatric Echocardiography Thorough understanding of: 3D echocardiography, TDI, Strain and 2D quantification Working knowledge of: Mitral valve quantification, speckle and 3D quantification Working knowledge of TEE May require more than 50%% travel time Contacts: Philips Recruitment

Notes Philips is an equal opportunity employer.

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Please refer to Job code philips-184682 when responding to this ad.

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