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Job Title: Business Services Rep
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-09-17

Company Name: Time Warner
Contact: Recruiter
Phone: email only please
Fax: email only please

Description: About Us Time Warner Cable owns and manages cable systems passing approximately 26 million homes in 33 states. The Company has 14.6 million customers for its various products, including video, high-speed data and residential telephone. This includes approximately 13.4 million basic video subscribers and more than 6 million customers who purchase more than one product. Time Warner Cable includes some of the most technologically advanced and best-clustered cable systems in the country, with nearly 85 percent of the Companys customers located in five geographic regions: New York, Texas, Ohio, the Carolinas and southern California. It is the largest cable provider in the nations two largest cities, Los Angeles and New York. Leveraging its leadership in innovation and quality customer care, Time Warner Cable delivers advanced products and services such as video-on-demand, high-definition television, digital video recorders, high-speed data and Digital Phone. Posting Job Title Business Services Rep TimeWarner Division Time Warner Cable Industry Cable and Telecommunications Services Location United States - New York - New York Requisition # 102384BR Position Type Full Time Posting Job Description Essential Job Functions Will be expected to receive, research, and respond to telephone and/or written customer inquires regarding available services, rates, service & installation related issues and all other customer generated requests. Utilize the CSG to review and update customer service records, issue work orders and service repair tickets. Interact with other departments as required to support the provisioning of service. Prepare routine reports and assists management with special projects as assigned. Assist with various administration duties including: typing, answering phone, taking messages. Job Requirements/Qualifications Must have a Bachelors degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Excellent communication skills. Experience in a Window based environment a plus. Knowledge of different software application which includes word processing, databases, spread sheet, and e-mail necessary. Will be expected to working in a typical office environment using standard office equipment, including a personal computer.

Please refer to Job code ltimewarner-102384BR when responding to this ad.

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