US-NY: New York-Business Banker - Sales - Soho Financial Center
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US-NY: New York-Business Banker - Sales - Soho Financial Center         

Group: aol.neighborhood.nj.jerseycity · Group Profile
Author: JobCircle.Com
Date: Sep 12, 2008 14:38

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Job Title: Business Banker - Sales - Soho Financial Center
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-09-12

Company Name: Citi
Contact: Human Resources
Phone: email only please
Fax: email only please

Description: Business Banker - Sales - Soho Financial Center – 08030567

Job Description

Apply Online

Description Position Summary: Proactively source and expand business banking customer relationships by maximizing Financial Center-based sales opportunities and ensuring customer retention. Probe within customer base for needs and opportunities to cross-sell to other business segments. Position Responsibilities: * Execute integrated sales, relationship, and credit strategies that are aligned with the Financial Center business plan to achieve desired revenue and service hurdles. * Achieve personal production goals by expanding existing relationships and acquiring new business through referrals from existing clients, while utilizing effective calling techniques and leveraging bank products and services. * Work with non-relationship-managed business banking clients and cross sell. * Maintain customer advocacy and client retention by providing exceptional customer service in every customer transaction. * Coordinate with the Service Officer to ensure a consistent and outstanding customer experience. Drive efforts in the Financial Center to identify and implement service behaviors that improve the overall customer experience. * Proactively educate customers on utilizing available access channels (i.e. ATM, Online and Telephone Banking). * Interface with Relationship Managers, Business Development Officers, Commercial Business, Insurance, and Investment partners to ensure ongoing communication with regard to existing and future customer needs. * Identify and refer consumer sales opportunities to the Financial Center staff. * Support sales/service activities within the Financial Center by participating in seminars, micro-marketing events, promotional campaigns, product initiatives, etc. * Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets. * Resolve customer complaints/issues promptly and effectively. * Provide ongoing coaching to Financial Center staff to effectively identify referral opportunities.

Specifications / Qualifications Experience: * Bachelor’s degree in business (preferred) or equivalent work experience Requirements/Skills: * Retail/sales experience * Experience in Small Business Banking preferred * Customer service orientation * Demonstrated ability motivate and influence others * Excellent verbal and written communication skills * Strong analytical/problem solving skills * Financial/business acumen * Basic computer skills

Profile Job Function Sales Location NAM-US-NY-New York Employee Status Full-time Education Level High School Graduate or Equivalent Shift Day Job Employee Type Regular Exempt Status Non-exempt Travel No

Additional Information Posting Date Sep 2, 2008, 11:27 AM, Montreal, New York, Washington D.C. - (UTC -5:00) Number of Positions 1

Relocation No Alternate Requisition Number BAU - Tom Sebok Brief Description of the Organization Citibank North America, Citigroups branch-based banking business, has 6 million consumer accounts in ten states, Washington, D.C., and Puerto Rico. In the United States, Citibank North America employs approximately 20,000 people while rapidly growing and expanding its branches. Citibank strives to ensure that the branches are places where clients feel welcome and thanked for their business, comfortable discussing personal financial information, and secure in the advice and guidance they receive. The objective is to offer one-stop availability of products and services for every stage of a client’s financial life. Office Location / Address 476 Broadway New York NY 10013

Please refer to Job code citigroup-626193 when responding to this ad.

For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/1678409.html?source=ng to apply online.

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For fastest processing of your resume, this employer asks that
you apply to this job using the URL above.
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