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Job Title: Banking Ctr Small Bus Spec - Manhattan - Grand Central -...
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-09-12
Company Name: Bank of America Corp.
Contact: Human Resources
Phone: email only please
Fax: email only please
Description: Banking Ctr Small Bus Spec - Manhattan - Grand Central - Denovo - Full Time 0800046463
Apply Online
Description Small Business Specialists (SBS) are primarily responsible for providing business and consumer financial products and services to small business and consumer customers. Manage the portfolio of banking center small business customers. Identify and address cross-sell opportunities. Ensure appropriate levels of service are received by customers. Serve as resident expert for Small Business products, services and strategies in a banking center. Develop and retain Small Business customer relationships. Perform tasks such as opening deposit accounts, taking loan applications, handling customer service requests, etc. Support other sales associates as needed. Small Business specialists receive additional small business product knowledge training and are responsible for completing training on schedule. Demonstrates Bank of America core values in all actions. May be required to work weekends and/or extended hours and regular, reliable attendance is critical.Responsibilities:- Meet and exceed sales and customer service goals- Build and sustain relationships with customers, especially small business customers- Demonstrates Bank of America core values in all actions- Know the business- including policies, procedures, and compliance
Qualifications Required Skills:Must have outside sales and business to business sales experience. High School Diploma/GED; Minimum of six months of customer service experience; One year or more of sales experience in a goal and/or commission-based environment within the past three years; Comfortable with measurable sales goals, and demonstrated performance in achieving and exceeding those goals—must rank within the top 25%% of your peers in your current sales results; Ability to provide clients with information, data and advice, as well as respond to inquiries or complaints from customers and manage difficult situations with customers; Sell the bank’s products and services while advising customers; Demonstrate problem-solving, teamwork abilities and ability to be proactive; Perform written and verbal communications utilizing standard business ethics. Outside sales/Business to Business sales. Desired Skills:Experience in commissioned sales and experience with sales goals; Ability to promote sales of credit and loan service and completing credit and loan Demonstrated leadership and assertiveness; Bilingual Spanish/English (fluent verbal and written) skills.
Additional Information Job Family R-Consumer Banking Locations NY-New York Organization 593407-EAST CONSUMER BANK DIVISION Travel No
Posting Details Posting Date Aug-27-2008, 08:31 PM, Montreal, New York, Washington D.C. - (UTC -5:00) Unposting Date Sep-27-2008, 11:59 PM, Montreal, New York, Washington D.C. - (UTC -5:00)
Full/Part-time Fulltime-Regular Hours Per Week 40.00 Shift 1st Shift Weekly Schedule Varied throughout Mon-Sat
Please refer to Job code bankofamerica-688557 when responding to this ad.
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