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Job Title: Associate Production Support Specialist
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-09-17

Company Name: Time Warner
Contact: Recruiter
Phone: email only please
Fax: email only please

Description: Posting Job Title Associate Production Support Specialist TimeWarner Division Turner Broadcasting Industry Advertising Cable/Broadcast Television Networks Online Content/Services Location United States - New York - New York Requisition # 103321BR Position Type Full Time Posting Job Description Qualifications: One to two years in the service and operation of computing hardware and related peripheral Knowledge of Microsoft Office suite and standard business applications. Demonstrated knowledge of standard networking protocols, computing operating systems, and LAN/WAN topology; familiarity with basic computer networking and system administration Duties: This junior position is responsible for the timely and professional support of a news and/or entertainment production environment with remote access and visibility to company hardware/networks/software. Requirements for this position include demonstrated basic familiarity with the network and support infrastructure of a computing environment, performing remote and/or on-site problem analysis and resolution. Additional responsibilities include being the central point-of-contact for all support needs by manning the call center/help desk hotline, participation in assessing, improving, and documenting workflow processes. This position operates in a highly independent fashion, requiring candidates to operate with little supervision. Practical solutions must be found and implemented immediately in order to deliever a high level of internal customer service to business clients. Turner Broadcasting System, Inc. and its subsidiaries are Equal Opportunity Employers.

Please refer to Job code ltimewarner-103321BR when responding to this ad.

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