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Job Title: Analyst - Tenured Merchant Strategy & Marketing
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2007-09-30

Company Name: American Express
Contact: Human Resources
Phone: email only please
Fax: email only please

Description: Analyst - Tenured Merchant Strategy & Marketing AutoReqId 92257BR Responsibilities The analyst will be part of the Segment Strategies team within Merchant Loyalty Programs. The Segment Strategies team is focused on the merchant experience for segments such as New Merchants and High Value Merchants - the analyst will support the high value strategy for tenured merchants. Responsibilities Include: . Support the development of a transformational strategy for high value merchants in the unmanaged segment. . Partner closely with key business partners (Operations, Marketing, Account Development, etc.) to assist the senior manager in conceptualizing and developing a tailored approach that meets merchant needs . Generate insights and provide recommendations based on analyses of the merchant base. . Manage/Own a value-added report containing customized information and business resources for high value unmanaged merchants . Manage unmanaged merchant escalations - research issues, recommend solutions and identify trends . Support other initiatives involving unmanaged merchants by executing ad hoc analytics and providing input to ensure delivery of value to the unmanaged merchant base . Support the development and monitoring of the Merchant Loyalty Programs Scorecard Required Qualifications . Results oriented individual with proven ability to manage and drive multiple projects simultaneously . Strong written and oral communication skills, attention to detail . Ability to analyze information and identify possible solutions . Strong team work and relationship building skills . Demonstrated personal excellence and passion for the customer a must . Proficient in Excel & Access . A minimum of two years experience preferred in marketing. Work Location State/Province New York Work Location Country United States Classification Full-Time - Regular Regular Shift Day Shift Scheduled Hours 35.0 Work Week Mon-Fri Language Required English Travel %% Required 5-10%%

Please refer to Job code amex-475297 when responding to this ad.

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