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Job Title: District Operations Manager- Long Island
Job Location: NY: Long Island NY
Pay Rate: Open
Job Length: full time
Start Date: 2008-04-08
Company Name: Sears Holdings
Contact: HR
Phone: email only please
Fax: email only please
Description: Job Title District Operations Manager- Long Island Business Home Services - In Home State/City NY Long Island NY Job Summary The District Operations Manager is responsible for analyzing and reporting district business performance indicators and recommending solutions to drive improved performance and support EBITDA goals. The DOM acts as the district management representative for compliance to ISO requirements. The DOM manages the customer service support and sales associates within the district. Responsibilities/Skills/Experience Requirements * Support EBITDA goals throughout the District by providing ISO compliance, safety and asset management solutions that deliver results * Analyzes and reports daily, monthly and annual business performance trends (revenue, cost management, profitability, customer satisfaction, etc.) and develops and/or recommends strategic solutions to improve business performance and meet EBITDA goals * Provides financial analytical support to the DSGM and works closely with the Region Finance Manager on financial impact analysis * Acts as the District SPOC for all home office programmatic activity (e.g. Sears sigma project roll-out, data requests) * Manages company assets (facilities, trucks, parts inventory, SSTs, tools, equipment, etc.), district level vendor contracts, and annual inventory process * Responsible for appropriate staffing levels for the sales and support associates * Responsible for driving profitable revenue growth in all branches by adhering to merchandising plans, gross margin management disciplines, and ensuring staffing levels support customer traffic patterns * Set and demonstrate a strong business ethic for dealing with customers, venders, and associates * Acts as District Management Representative for compliance to ISO, federal, state and other regulatory requirements and company policies * Demonstrates and foster teamwork within the district and other SHC businesses * Responsible for recruitment, hiring and performance management and career pathing of direct reports * Maintain a diverse workforce and ensure fair and equitable treatment of all associates * Adhere to the Sears Code of Conduct and company policies * Provide information technology support to the district through the role of Resource Access Control Facility Coordinator (RACF) Experience/Education * Bachelors degree required Masters degree preferred (business/finance or related field) * 2-3 years experience as a manager of processes and/or people; ISO, safety and/or regulatory knowledge strongly preferred * Multi-unit management background preferred * Demonstrated analytical skills * In-depth knowledge of Excel * Clear background check and drug test * Experience in the service industry preferred Requisition ID 49594BR Preferred Minimum Education Bachelors Level Degree Years Experience 5 - 10 Years Experience Travel Requirements Limited
Please refer to Job code sears-578957 when responding to this ad.
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