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Job Title: Store Manager
Job Location: NY: Brooklyn
Pay Rate: Open
Job Length: full time
Start Date: 2008-09-19
Company Name: The Great Atlantic & Pacific Tea Company
Contact: Recruiter
Phone: email only please
Fax: email only please
Description: Store Manager City Brooklyn State NY Description About Us: The Great Atlantic & Pacific Tea Company (A&P) is a growing company with a rich history in the grocery retailing industry. A&Ps recent acquisition of Pathmark Stores has made A&P the market leader in the New York metropolitan area, the nations largest consumer market. At A&P we are committed to delivering a rewarding shopping experience and quality products at competitive prices. We provide exceptional value to customers through our upscale fresh formats, gourmet markets, and discount stores. We currently operate more than 450 supermarkets in 7 U.S. states and the District of Columbia under the A&P, Pathmark, Waldbaums, The Food Emporium, A&P Super Foodmart, Super Fresh and Food Basics trade names Why Us? At A&P, we are committed to a being an industry leader, setting trends, and creating an exciting environment to work and shop. Our large number of retail stores as well as our corporate offices offer you a variety of opportunities to join our diverse team, acquire new skills and showcase your talent. POSITION SUMMARY Provide day-to-day management of the staffing, operations, sales, expense control and overall performance of a store. Provide a safe shopping and working environment for our diverse customers and associates. Direct the staff in achieving the gross sales of all merchandise and targeted profit generation while reflecting the desired image in the community. Proactively take steps to ensure all associates focus on delivering a superior shopping experience for the customer. KEY ACCOUNTABILITIES . Hire, train, manage, direct and develop a staff of department managers and other employees adequate in size and competent in technical proficiency capable of attaining or exceeding sales and profit goals set for the store. Maintain an acceptable ratio of part time and full time employees. Ensure adequate and up-to-date training of all employees. Actively mentor and coach department managers on effective techniques of motivating and retaining a diverse workforce. . Meet regularly with all levels of associates to establish open lines of communications and to provide a team-based environment consistent with the core values of the company. Ensure all such meetings focus on the customer and the service that is provided to them with each action each associate takes. Interact with store focus teams to establish best practices in customer service. Constantly remind all associates that customer focus is a key priority. . Ensure all actions and events the store initiates portray a customer focused and friendly environment. Ensure all management and associates display this focus on the customer in all they do. . Exercise controls over inventory and controllable expenses to assure desired profit levels. Provide oversight of all financial reporting and profit and loss statements. . Ensure store is maintained in accordance with safety, cleanliness, security and fire prevention standards as established by company, local and state regulatory authorities. . Oversee the execution of marketing plans that are consistent with regional, banner and department goals and objectives. Work directly with department managers, merchandisers and warehouse staff to ensure adequate on-hand inventory levels, especially of items advertised in weekly circulars. Ensure merchandise is displayed according to specified group objectives and that pricing and sale signs are accurate. . Demonstrate leadership behaviors consistent with the core values of the company in the implementation of these programs. . Proactively work with the District Manager to implement various programs, procedures and processes designed to maximize the profitability and operational efficiencies of the store. . Ensure appropriate follow-up and resolution to customer satisfaction calls, complaints, suggestions and inquiries. . With the department managers, establish productivity goals and standards of performance for each department. Conduct regular review sessions to monitor progress against goals. Develop action plans and milestones to address issues and opportunities. . Oversee the development of the weekly workforce schedule ensuring adequate staff coverage for optimal customer service for all management and associate shifts. . Maintain a pulse on competitive activities in the local area, providing recommendations to overcome competitor disadvantages. . Actively participate in store-based initiatives designed to enhance community events and the stores image as a supporter of community activities. . Create and maintain a strong working relationship with vendors.
Requirements KEY GOALS IN FIRST 6 - 12 MONTHS 1. Establish customer focus, performance and financial goals for store operation, communicating those goals to all department managers. 2. Conduct regular staff meetings to open lines of communications among managers and associates; develop and implement specific action plans to ensure communications are at an optimal level. 3. Conduct a review of the entire P&L statement and establish plans to address financial conditions that are not up to standard. 4. Ensure complete understanding of EverGReen technology and business process initiatives such as GAPCOM, Scale Management and SOLO. Conduct knowledge and proficiency audit of appropriate store associates in the use of above systems. Rewards Eligible associates will receive an attractive package including competitive pay, store discounts, insurance coverage, 401(k), retirement plan, training and development along with other perks and benefits. A&P is an Equal Employment Opportunity Employer and is a drug-free workplace.
Post Date 09/16/2008
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