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Job Title: Lawn and Garden/Small Engine Repair Technician- Brooklyn, NY
Job Location: NY: Brooklyn
Pay Rate: Open
Job Length: full time
Start Date: 2008-05-09

Company Name: Sears Holdings
Contact: HR
Phone: email only please
Fax: email only please

Description: Job Title Lawn and Garden/Small Engine Repair Technician- Brooklyn, NY Business Home Services - In Home State/City NY Brooklyn Job Summary This position provides timely and quality repairs of customers products while maintaining high customer service. Additionally, technicians promote and sell additional products and services that directly impact the profitability of the company. This position is responsible for the repair of products in the customers home. Products repaired include: . Lawn and Garden: Riding Mowers, Push Mowers, Tractors, Tractor attachments, Tillers, Snow Throwers, Log Splitters, Chippers, Shredders, VACs, Grills, Power Tools, Garage Door Openers and Recreation Equipment Responsibilities/Skills/Experience Requirements To provide the proper customer focus, the In-Home Service Technician must: .Work as a dedicated team member to ensure fast, flexible and expert service to every customer .Demonstrate a sense of urgency to meet customer time commitments .Successfully complete all Technician I training elements within required timeframes .Meet key performance metrics and/or productivity goals as defined by the business .Provide knowledgeable and courteous repair service .Continuously look for methods to improve business performance and enhance the customer experience .Follow the Value Added Services Process (i.e., selling extended warranties, water filters, etc.) by effectively communicating the benefits to the customer .Provide direction to a Technical Helper, as applicable .Ability to receive truck stock at home if the company vehicle is retained at the technicians place of residence or other designated location. .Mentor other technicians, as applicable .Maintain truck stock inventory within the prescribed company guidelines and standards .Follow the truck maintenance schedule and keep a clean, organized truck .Adhere to all company policies and procedures .Perform miscellaneous duties as assigned Experience/Education High School diploma or general education degree (GED) preferred .Must be at least 18 years of age .Certification and /or licenses as required .Must be able to pass the pre-employment drug screen, criminal background check and drivers license check. .Must possess and maintain a valid state drivers license and be willing to submit to random drug testing, per company policy .Experience and aptitude with computers and databases Requisition ID 53927BR Preferred Minimum Education Technical / Vocational School Years Experience 2 - 5 Years Experience

Please refer to Job code sears-599896 when responding to this ad.

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