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Job Title: Dispatcher
Job Location: NY: Brooklyn
Pay Rate: Open
Job Length: full time
Start Date: 2008-09-06

Company Name: MV Transit
Contact: Recruiter
Phone: email only please
Fax: email only please

Description: Dispatcher MV Transportation« Back to Search Form Details

Location: NY - Brooklyn Job Type: Customer Service Transportation Base Pay: N/A Required Education: Not Specified Bonus: Required Experience: Not Specified Other: Salary To Be Discussed at Interview Required Travel: None Employee Type: Full-Time Employee Relocation Covered: No Industry Automotive - Motor Vehicles - Parts, Transportation

Job ID: 090408 41

Description MV Transportationis the fastest growing and most dynamic transportation management firm in the nation. Under the continuous ownership of the original founders, Feysan and Alex Lodde, MV is now the largest woman and minority owned passenger transportation management firm in the United States. Are you looking for one of the best career choices available? MV should be on the top of your list. Our company is a leader in the industry and a great place to work. Our success is attributed to our employees and our exceptional management team. We welcome your interest in our firm as we continue to build our reputation as a desirable employer.

Job Description: MV Transportation`s Dispatcherworks to direct the day-to-day route operations and reports to the Operations Supervisor. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and monitors. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Operations Supervisor or Division Manager as appropriate. EXAMPLES OF WORK/JOB DUTIES * Takes client calls and communicates issues with drivers and Operations Supervisor or Division Manager as appropriate. * Monitors radio, telephones and on-road provision of service for quality. * Assists Operations Supervisor to ensure appropriate workforce level each day, calls in replacement personnel as needed. * Responsible for influencing positive employee morale and quality customer service. * Monitors and completes sign-in and sign-out sheets daily for all drivers and monitors. * May assign work duties to qualified employees to assure adequate coverage of all shifts and assigned routes. * Monitors daily system performance. * Participates in analysis and review of operating performance. * Notes all absences and/or tardiness issues and communicates same to Operations Supervisor or Division Manager as appropriate. * Screens route sheets, time cards, and performance reports. * All other duties, as assigned. Requirements This position requires the ability to handle multiple tasks simultaneously and maintain composure under pressure. The successful candidate will also demonstrate a high customer service commitment. Knowledge of County roads and/or past dispatch experience is a plus. Pre-employment drug screening and background check is required. MV Transportation is an equal opportunity employer

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