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Job Title: Supv, Billing
Job Location: NJ: Teterboro
Pay Rate: Open
Job Length: full time
Start Date: 2008-09-19

Company Name: Quest Diagnostics
Contact: HR
Phone: email only please
Fax: email only please

Description: Supv, Billing

Job ID: U61229 Company Name: Description: the journey begins with you. Theres quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, its a road they want to travel as quickly as possible. AtQuest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently we are seeking aBilling Supervisor. As a Billing Supervisor you will perform daily activities revolving around the daily completion of all tasks related to supervising non-exempt employees and running a department. Basic Purpose: Responsible for the scheduling and supervision of the non-exempt billing personnel. Accountable for timeliness, accuracy of data and customer service. Responsible for employee review, development, and disciplinary actions as well as ensuring department integrity and compliance. Duties and Responsibilities: 1. Supervises the Billing Data Entry and Claims Production staff. Duties include the scheduling, training and evaluation of these employees. 2. Supervises all areas relating to Patient and Third Party claims production, phone calls and collection of outstanding receivables. 3. Monitors Accounts Receivable indicators of Cash, Agings and Adjustments. This includes review of write-offs and reimbursements. 4. Proposes and implements appropriate action plans to enhance collections of revenues. 5. Monitors Departmental Productivity and progress on assigned tasks. 6. Monitors Unbilled accessions via edit reports, results not billed and Maxi Patient Billing backlog report and assures appropriate action is taken to expedite and resolve unbilled items. 7. Monitors daily billing production to assure timely billing of all payors. 8. Monitors daily cash posting process to guarantee that all cash is posted within required time frames. 9. Anticipates future departmental needs and creates solutions to meet those needs 10. Effectively communicates with superiors, peers, subordinates, and others, as appropriate, on regular basis, assuring proper flow of information. 11. Works with Manager on developing succession and staff development processes. 12. Assures appropriate employee production by providing contingency plans for vacations and absences. 13. Responsible for performing employee reviews in a timely manner. 14. Schedules inservice and staff meetings monthly and solicits agenda items and feedback from staff. 15. Reviews patient complaints and assures that appropriate action for resolution occurs. 16. Provides input and guidance to staff members and management in order to ensure continuous improvement in processes which will improve customer service. 17. Accepts change as an opportunity for growth, learning and development; adapts to changing procedures and goals in a cooperative and positive manner. 18. Reviews monthly Accounts Receivable Measures/KRIs, based upon progress; provides input and ideas for improvement. 19. Monitors and ensures that all legal requirements are met and that the department is in compliance with all rules and regulations; Legal, Corporate, Payor. 20. Works with Information systems Department to assure that A/R systems needs are met. 21. Ensures compliance with internal audit controls and billing best practices manual. 22. Ensures record retention is in compliance with corporate, state and federal regulations. 23. Assists in documenting standard operating procedures for the A/R Department. 24. Performs miscellaneous duties as assigned 25. Assist in resolving problems relating to all areas of Patient/Third Party billings and missing information. 26. Updates and creates job descriptions as required. 27. Monitors effectiveness of collection effort including outside agencies. 28. Works with carriers and outside vendors to ensure efficiency and accuracy of claims. 29. Assists in providing training to Sales on Patient/Third Party and related billing issues. 30. Provides monthly report to management on activities, events and objectives. Education Bachelors Degree preferred Work Experience: Requires minimum of 5-7 years of Collection and billing experience in a laboratory, hospital or medical office; Requires minimum of 5-7 years experience with third party payors: HMO/PPO, Medicare, Medi-cal and Medi-Caid; Requires minimum of 5 years of Accounts Receivable experience; 5 years Computer/Data Entry experience required; Requires minimum of 2 years supervisory experience in health care related field Special Requirements: Excellent verbal and written communication skills; Banking and Credit knowledge preferred; Professional/Customer Service telephone attitude; Medical Terminology required; Demonstrated PC proficiency in Excel and Word; Excellent interpersonal skills. Must be willing to work 40+ hours if necessary to meet goals. Key Word Search: supervisor, direct reports, managing Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights." Requirements:

Highest Level of Education: Associates Degree Desired Job Type(s): Regular - Full Time Shift: Day Assessment Type: Not Applicable Job Site: NJ,Teterboro,One Malcolm Ave Area(s) of Expertise: BILLING - All Work Location(s): New Jersey-Teterboro

Please refer to Job code stdiagnostics-212296 when responding to this ad.

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