**************************************************************
JobCircle.com is the largest regional job board in the
Mid-Atlantic region, with tens of thousands of job offerings
in PA, NJ, DE, MD, NY, and Washington D.C. To learn more,
visit http://www.jobcircle.com?source=ng
**************************************************************

Job Title: Senior Leader, VOC Marketing Communications
Job Location: NJ: Short Hills
Pay Rate: Open
Job Length: full time
Start Date: 2008-09-17

Company Name: D&B
Contact: HR
Phone: email only please
Fax: email only please

Description: Senior Leader, VOC Marketing Communications – 0800382

Job Description

Apply Online

Description

D&B (NYSE:DNB) is the world’s leading source of business information and insight, enabling companies to Decide with Confidence for 165 years. D&B’s global commercial database contains more than 100 million business records. The database is enhanced by D&B’s proprietary DUNSRightQuality Process, which transforms the enormous amount of data D&B collects daily into decision-ready insight. Through the D&B Worldwide Network - an unrivaled alliance of D&B and leading business information providers around the world - customers gain access to the world’s largest and highest quality global commercial business information database. For more information, please visitwww.dnb.com. In this position you will, successfully drive the brand of D&B by leading our VOC marketing communications strategy, planning and execution. This new role has been created in conjunction with D&B’s strategy to increase customer satisfaction, one of our measurements of being a great company. The Leader will reinforce the company’s aspiration and brand with customers in the following ways: 1) Understand how our customers’ perceive us today and create a strategy and plan to improve their perception so our customers see great value in our Brand and as a result feel greater satisfaction with D&B and want to do more business with D&B 2) Create consistent and simple customer messaging that can be used in all our customer communications, via sales people, websites and direct communications 3) Develop communication and marketing strategies to improve our customers’ perception of our information quality, so our customers believe our information is “excellent”. This will require different thinking on how we set better expectations with customers on what we have and don’t have - but more importantly how what we have is relevant to their business. 4) Evaluate all existing customer communication and marketing materials to ensure going forward we are only sending materials and messages we are proud of and that reinforce who we are from a Brand perspective

Qualifications Qualifications: * Ability to think strategically, focusing on customer outcomes to drive the day-to-day activities of those around him/her * Comfortable interacting with our Executive Team to get them engaged in our marketing communication efforts * Demonstrated skills, knowledge and experience in the visioning, planning, budgeting, creation, execution and measurement of successful marketing communications programs * Able to articulate learnings and progress based on clear metrics for success that can be tracked daily, if applicable * Quick study of customer needs and what motivates them, with demonstrated success in segmentation and positioning * Thrive in writing-intensive communications roles with demonstrated ability to create compelling content and messages for a b-to-b customer base * Experience with an array of communications vehicles relevant for b-to-b customer bases including written, electronic, Web and forums * Experience working with external vendors and agencies, including creative, ad and research, to support communications programs. This includes contract negotiation and management of start-to-finish communications or agency involvement as a component of any individual communication. * Highly-motivated, organized, creative, self-starter with “roll-up the sleeves” mentality, who is also flexible, capable of multi-tasking and also possesses a discipline for creating high quality output * Minimum of 15 years experience in marketing, communications or public relations, with demonstrated success in the b-to-b sector. Experience with communications in information, financial services or technology industries preferred but not necessary. * Bachelors degree required; graduate degree desirable At D&B we value the diversity of perspectives that result from a variety of life experiences: ethnicities, ages, sexual orientations, genders, and other factors. Ours is a winning culture where we work together as a team with a clear focus on common goals and where team members are able to grow, develop and contribute to their fullest. Since 1841, weve given companies the insight they need to realize their potential... and we can do the same for your career. As an industry leader, we offer world-class compensation and an exceptional benefits package. As well, you will enjoy an environment that recognizes and rewards your accomplishments. D&B is an equal opportunity employer

Profile Job Field Marketing Locations US-NJ-Short Hills Organization Chairmans and CEOs Office Schedule Full-time

Please refer to Job code dnb-109425 when responding to this ad.

For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/1513122.html?source=ng to apply online.

**************************************************************
For fastest processing of your resume, this employer asks that
you apply to this job using the URL above.
**************************************************************