Re: missing pearl necklace from delivered priority mail - information on expectations needed
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Re: missing pearl necklace from delivered priority mail - information on expectations needed         


Author: Adam H. Kerman
Date: Jun 6, 2007 19:32

At 8:31am -0000, 06/06/07, mmtnospam@gmail.com wrote:
> I mailed a pearl necklace to a jewelry shop in Renondo Beach CA on May
> 9. The item was in a padded envelope with my address inside a flat
> rate envelope with the jewelry shop address. Signature required extra
> fee paid.
> On May 18 the internal padded envelope was delivered to my house,
> empty, in an clear plastic envelope. On May 29 the post office
> delivered the flat rate envelope to the jewelry shop. It had been
> opened and resealed in the mail. The necklace was missing.
> I reported to the postal inspection service by their web site, and by
> phone. No reply or contact received. I have a photo of the very
> unique design.
> What should my expectations be for contact from USPS to acknowledge
> the missing necklace?
> What expectations for an investigation? When would be the correct
> time to ask for assistance from my senator or representative? Can I
> expect a search of the dead letter office using the photo of the
> missing necklace?
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Re: missing pearl necklace from delivered priority mail - information on expectations needed         


Author: Long Gone
Date: Jun 11, 2007 19:12

"Adam H. Kerman" chinet.com> wrote in message
news:Pine.LNX.4.64.0706062148050.23589@qbbshf.puvarg.pbz...
(clip)
> I'm sorry for the loss of the item, but since it was unique and of
> significant personal value, you should have used Registered Mail, which is
> how jewelery is typically mailed.

Anything that has personal value and irreplaceable, including jewelry,
should be mail Registered Mail.
> With regard to Postal Inspection, if you want to file a police report with
> them, then do so. There's probably a report form to download from their
Web
> site. Then MAIL IT IN. Get a report or file number. You've learned that
> filing on a web site or telephoning gets ignored.

I suppose you could call a report filed with the Postal Inspectors a "police
report" of sorts. Anyway, since June 1 (window clerks are overjoyed), there
is no longer a report to complete. The PS 1510 has been eliminated. Now
the customer calls a toll free number (don't have it right off but you could
search recent Postal Bulletins) to report the missing or rifled article
directly to the Inspection Service.
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