"Oxford"
pasture.com> wrote in message
news:apony-CECBE6.18525902072008@news.qwest.net...> "BruceR"
SPAMwhoever.com> wrote:
>>>> actually, it's that tyrannical drive for perfection which produces
>>> such
>>> fine products. customers love perfect products and that's why the
>>> ipod
>>> holds 70%% of the music player market, and why 57%% of Japanese
>>> smartphone
>>> shoppers want an iPhone.
>>>
>>>
http://techon.nikkeibp.co.jp/english/NEWS_EN/20080702/154237/?P=1
>>>
>>> the only people that don't like the zeal towards "perfection" are
>>> competitors... isn't that interesting.
>>
>> Apple is FAR from perfection. They couldn't even repair an iPOD that
>> was
>> returned to them 3 times under warranty because they couldn't
>> understand
>> or wouldn't admit what the problem was (fairly simple, it wouldn't
>> hold
>> a charge).
>
> sounds like user error.
>
>> That was my one and only horrific experience with Apple. I
>> wouldn't DARE try again.
>
> but what can apple do about a user that does know how to operate a
> simple device? you didn't return it 3 times since on the third attempt
> you would have received a new device. don't make up stories, okay?
>
>> Believe it or not fanboy, other manufacturers
>> make damn good products that are easy to use and reliable and, if
>> customer service IS needed, they actually fix the problem right the
>> first time! Example, the Delete key fell off my Sony laptop's
>> keyboard.
>> I brought into Sony's repair depot and they fitted it with a whole
>> new
>> keyboard and had me on my way in under 30 minutes. Try that with an
>> Apple!
>
> you are just bitter that apple makes better equipment.
>
> you'll get your first apple product someday and then understand what
> extreme quality is all about. but lying, will get you nowhere.
No. I'm not lying. And it was not user error. After about 3 weeks of
ownership the battery simply wouldn't hold a charge. They said they'd
send a new one on the 3d return but they didn't until I escalated on the
4th return. When we last had this discussion almost a year ago I
furnished actual trouble ticket numbers and you claimed to have even
checked it out! So how dare you impugn my integrity.
Further proof you're a fanboy is that anytime something doesn't fit your
mold you simply deem it untrue or a "user" problem (btw, explain how a
battery not holding a charge could be user error).
Bitter about Apple making better equipment? How so? My Sony laptop is
everything I want in a laptop and the service, when rarely needed, is
superb. And my Sandisk 8GB MP3 player cost far less than a Nano, plays
more formats and doesn't hijack my PC's music files. AND, I pay 18 cents
for a song - not a buck like you do! And my Motorola phone? Solid as a
rock and I can actually USE my unlimited minutes because I can change
the battery in the field when there's no charging option available. When
I'm on a building site and on the phone with contractors all day I can't
stop to charge my battery. I just pop in a spare and I'm good to go
24/7. Admit it puppy - you the poster boy for an Apple fanboy. Embrace
it and be happy.
