.... Unfortunately, he had suffered a major heart attack. She was trying to deal with the situation when a woman waiting behind this poor chap stepped over him and up to the counter demanding service. "Excuse me, but this customer has collapsed and we're trying to deal with him" she said to the woman. "Well, he won't be wanting his seat on the flight then?" -- Truth, Justice and the ...
....fsf@nict.go.jp> Gernot Hassenpflug <gernot@nict.go.jp> wrote: The fact that staff will simply leave is of course also a problem, socially. Not giving a damn goes both ways. Ideally, staff would stay if there was a need, and the company would pay preious ... on a permanent solution. That may already be happening, but at some point, the staff still need to leave.
... a better attitude. It sounds like Qantas has some serious staffing and HR problems. Not enough people to staff the counters, and many of them...it would improve customer relations if Qantas were found to be systematically lying...particularly unusual for check-in staff to be booed or even spat on...matter what the provocation, but if staff are finishing their shifts during busy...
... a better attitude. It sounds like Qantas has some serious staffing and HR problems. Not enough people to staff the counters, and many of them...it would improve customer relations if Qantas were found to be systematically lying...said it was not particularly unusual for check-in staff to be booed or even spat on... what the provocation, but if staff are finishing their shifts during ...
... if they had been told why the counters were being closed, they might have had a better attitude. It sounds like Qantas has some serious staffing and HR problems. Not enough people to staff the counters, and many of them calling in sick, perhaps due to "stress." This kind of thing no doubt ...
In message <39e6ebcc-ff0f-45a9-b3d5-d74b2241b45a@b32g2000hsa.googlegroups.com> me <oconnell@slr.orl.lmco.com> wrote: "The Qantas terminal at Brisbane Airport is chronically understaffed. We've been trying for two years to have staffing ...improved, but they've actually decreased," she said." I wonder if that's because people get tired of being boo'd, and spit upon?
... not so large that it wouldn't be :>obvious that they were attending to a collapsed passenger. From the article: "There were only half the number of check-in points operating that morning because six staff had called in sick. The terminal was packed with about 1000 people and no one could move. The public didn't know what was going on," Ms Bignell said. -- Binyamin Dissen <bdissen@...
...> in front of me in the queue for abusing staff, but not at the level of the TV show... contempt. It's likely that whoever started booing didn't know why the staff were leaving their posts. From there, herd mentality kicked ... In other words, despicable, yes -- But perhaps understandable. "The Qantas terminal at Brisbane Airport is chronically understaffed. We've ...
... copping the most vile abuse because his airline had had to cancel flights due to weather. As if he could do something about it. I've seen similar abuse in Australia, and had words with passengers in front of me in the queue for abusing staff, but not at the level of the TV show. But this takes the cake. The people in this article are absolutely beneath contempt.
... abuse in Australia, and had words with passengers in front of me in the queue for abusing staff, but not at the level of the TV show. But this takes the cake. The people in this article are absolutely beneath contempt. It's likely that whoever started booing didn't know why the staff were leaving their posts. From there, herd mentality kicked in, monkey see, monkey do, and ...
