... 2003. I assume a similar solution might work for other versions. 1. First, make a copy of your Personal folders file, just in case. Mine was located in D:\Documents and Settings\mylogin\Local Settings\Application Data \Microsoft\Outlook and was called Personal Folders.pst. 2. Disable your mail filters. Tools -> Rules and Alerts -> uncheck the rules and click OK. 3. Create a new ...